Empire Messaging, Data Exchange & Integration Solutions

Fax on Demand Features:

Store common requested documents online for easy fax back

Customer Service handoff for customers to request fax documents

Ideal for HR Forms, Sales literature, product specification, price lists and rate sheet

FAX SERVICES

Fax on Demand

Ensure that your customers and field staff have the most up-to-date information available by using this web-based customer relationship management tool. The Document Library enables your company to gain efficiency by creating an on-line library of important documents (sales literature, price lists, product specs, system diagrams and schematics, Bank Rate Sheets, etc.) - eliminating the need for staff members to have to hunt for and then manually fax them! To access the service, your customer or field staff simply dials into a toll free or local number anytime 24 hours-a-day, 7 days-a-week, listens to a customized menu, selects a document, and enters a fax number for delivery. And your document updates take place virtually instantaneously using the interactive web site.

Next time your customers call in requesting the same document over and over again - simply warm transfer them to the specified Fax on Demand phone number and let them automatically retrieve the desired document(s).

Contact us to learn more about this great Fax on Demand product and how it can save your company time and money

 



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